A & B Taxis Terms and Conditions
1. Definitions and Interpretations
2. Conditions
3. Terms of Carriage
5. General Liability Qualification
6. Miscellaneous
7. Chip and Pin Credit card payments in vehicles supplied by the provider
The provider in the later part of 2018 provided all our vehicles with a Chip and Pin device linked to our systems for totally secure debit card, credit card for your convenience. This is new technology to our systems and Cordic our dispatch system provider is constantly updating the speed and connctivity of this payment method. But we have had a few glitches, in such a case where the device fails to connect, please ask the driver to call the office and we can take payment over the phone. When you go to your statements SUMUP *BASILDON will appear for every transaction taken through the Basildon Taxis system. The payment taken will be the same as the fare shown on the meter, there are no extra charges for using the contactless chip and pin payment method in the vehicles.Please Note that some drivers have there own similar credit card devices which they use to accept payment from customers, these transactions will not appear on your statement as above and will have the drivers account details.
8. Luggage Allowances
Small 10" 15" 20" Medium 12" 20" 25" Large 14" 22" 28"
9. Private Hire Drivers taking private bookings, customer warning
Local licensing conditions state that any person accepting or offering to accept bookings for a private hire vehicle must themselves hold a private hire operator's licence or must pass said booking on to a person with an private hire operator's licence issued by the Licensing AuthorityThere has always been an issue with drivers taking private bookings from customers in their vehicle that had previously booked with the provider, and without the knowledge of the provider. Yet the customer may be unaware that the driver in this case does not have the backing or support of the provider, because all private hire bookings must be made through a licenced Operator, most drivers do not have an operators licence and passengers booking journeys through drivers without the knowledge of the provider do so at their own risk.